Delivery policy
Fast, reliable, and transparent delivery services across Ghana. Your convenience is our priority.
Delivery Options
1. Pickup Option
- Collect items directly from our main pickup point in Kumasi.
- Notification sent via phone call, SMS, or WhatsApp when ready.
- Complete payment and receive items upon arrival.
2. Payment Before Delivery
- Required for all deliveries outside Kumasi.
- Customer details collected after payment confirmation.
- Payment confirmation sent via SMS or WhatsApp.
3. Delivery Timeline
- Fast and reliable delivery service.
- All confirmed orders delivered within 4 to 24 hours.
- Timeline depends on location and product availability.
Delivery Charges
4. Free Nationwide Laptop Delivery
- Free delivery across Ghana on all laptop purchases.
- Valid only after full payment has been received.
- Applies exclusively to laptops (not accessories or other items).
5. Delivery Fee Communication
- For non-laptop items, delivery personnel will contact you upon arrival.
- Delivery fee confirmed before handing over the parcel.
Payment on Delivery
I. Same Location - Kumasi
- Customers in Kumasi can opt for payment on delivery.
- Delivery fee must be paid to the rider before dispatch.
- Specify product details for confirmation before delivery.
- Notification sent when delivery process starts.
Note: Delivery is not free for laptops when payment is made upon delivery.
II. Payment on Delivery - Outside Kumasi
- Available for selected products only.
- 70% commitment fee required before dispatch.
- Delivery fee communicated upon rider's arrival.
Eligible Items for Payment on Delivery (Outside Kumasi)
- Phone Accessories
- Computer Accessories
- Tablets
Important Notice: All laptop orders require full payment before delivery. No exceptions.
Important Information
- Kumasi Pickup Available: Collect your orders directly from our main location in Kumasi after notification.
- Fast Processing: Most orders are processed and delivered within 4-24 hours after confirmation.
- Free Laptop Delivery: Enjoy complimentary nationwide delivery on all laptop purchases after full payment.
- Clear Communication: We maintain transparent communication about delivery fees and timelines.
Need Delivery or Order Tracking Assistance?
Our team is here to assist you with any delivery inquiries or order tracking.